Partner onboarding

Qualify a First Waterless Radiant Partner Project

Turn contractor interest into a documented project review with clear inputs, responsibilities, hold points, commissioning, service, and expansion criteria.

[ CAPABILITY VALIDATION ]

Use one project to validate the technical and commercial workflow.

A first-project partner should be evaluated by project readiness and operating discipline, not only by geography or sales interest.

Refrigerant capability

The team can install, evacuate, test, commission, troubleshoot, and service the local system scope.

Custom-home access

The partner has a credible builder, architect, or homeowner project to review.

Documentation discipline

The team accepts layout review, hold points, testing records, as-builts, controls, and handoff.

Common trigger events

■A contractor receives a radiant request
■A builder requests a differentiated all-electric concept
■A partner wants to add a premium category
■A live project reaches early mechanical design

Usually not the starting fit

■Lead-only relationships without technical ownership
■No local commissioning or service capacity
■Projects with insufficient design time
■Requests for exclusivity before a completed workflow

[ PEOPLE + INPUTS + OUTPUTS ]

Define the operating requirements before implementation.

Inputs required

■Live project and location
■Contractor credentials and service area
■Plans, loads, and assemblies
■Builder and architect contacts
■Schedule and procurement window
■Local review and service plan

Expected operating outputs

■Partner-fit decision
■Project-fit decision
■Responsibility matrix
■Training and support scope
■Commissioning checklist
■Expansion criteria

[ CONTROLS + MEASUREMENT ]

Measure the workflow without inventing an outcome claim.

The program should define what requires approval and which leading indicators show whether the workflow is becoming more complete and usable.

Operating controls

■Named technical owner
■Floor-close hold point
■Testing records
■As-built documentation
■Owner handoff
■Post-project review

Input completeness

Required project and partner information received before scope.

Hold-point completion

Required layout, testing, inspection, and documentation gates completed.

Commissioning closure

Control sequence, operation, records, and owner handoff completed.

Repeatability

Questions and issues converted into improved training and documentation.

[ DECISION QUESTIONS ]

Questions to resolve before scope is approved.

Exploration can start earlier, but a live project is the best way to determine technical fit, responsibility, support needs, and whether the relationship is repeatable.

No. The written project scope still assigns design, local review, installation, testing, commissioning, documentation, warranty coordination, and service.

[ THE PROBLEM ]

The Problem

A contractor may like the product category but still lack a clear first-project workflow. Without a real site, defined roles, floor-close controls, testing records, commissioning, and service ownership, a partner promise can outrun the operating system needed to protect the contractor and homeowner.

[ THE SOLUTION ]

How the System Addresses It

Start with one live custom-home or whole-floor project. Review location, plans, room loads, assemblies, HVAC concept, project team, schedule, local requirements, and service capacity. Build a responsibility matrix and gated support plan covering design inputs, product scope, floor work, refrigeration work, controls, testing, commissioning, documentation, handoff, and post-project review.

[ INTENDED OUTCOME ]

The Operating Outcome

The intended outcome is a qualified first project and a repeatable partner workflow. Expansion should depend on documented execution, resolved field questions, owner handoff, service experience, and local demand evidence rather than on broad territory or lead promises.

[ WORKFLOW CONTEXT ]

Connect the job to the capabilities and industry workflow.

Capabilities involved

First-Project Partner Program

The partner path is designed for refrigerant-skilled HVAC or radiant contractors evaluating a first project with a builder, architect, or custom-home client. HT supports system review, training, documentation, and first-project coordination; the local partner owns the licensed work, site execution, commissioning, service, and customer relationship agreed in scope.

Copper Capillary Floor Circuit

The embedded copper capillary layout distributes refrigerant through the heating floor. Material selection, circuit geometry, connection details, pressure testing, floor protection, commissioning, and future service ownership must be documented for the project.

Waterless Radiant Floor Heating

A heat-pump system sends refrigerant through engineered copper capillary loops beneath the floor for radiant heating. Cooling is handled through an air handler, and optional domestic hot water can be evaluated as part of the project. This is not a tankless water heater, an electric resistance mat, or an air-to-water hydronic loop.

Industry workflow examples

HVAC & Radiant Contractors

For regional HVAC and radiant design-build contractors with refrigerant installation, commissioning, troubleshooting, and service capability. The strongest fit already works with custom-home builders or architects and wants a differentiated radiant option without pretending the first project is a standard equipment swap.

Custom-Home Builders & Architects

For custom-home builders, architects, and mechanical design partners evaluating a premium all-electric comfort concept early enough to coordinate room loads, floor build-up, finish selections, equipment space, air-side cooling, controls, trade sequencing, and service responsibility.

Does one of these use cases match your project?

Share the building type, region, design stage, floor scope, HVAC team, timing, and current decision point. HT will review fit before proposing a next step.

Review Your Project